Women in Customer Service

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This topic contains 23 replies, has 18 voices, and was last updated by Anthony  Anthony 3 years, 8 months ago.

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  • #251492
    +13

    I recently had an experience with my electronic medical records program. I got together with a female in their IT / support department and told her I thought the problem was with their software. She said that was unlikely [even though they had just done a “new & improved” upgrade and my program worked fine before the upgrade]. During the course of our online chat she stated: “Something is wrong with your something.”
    Yep. That’s a direct quote. I thought she was joking to begin with. I told her I would have to use that line with some of my patients, when they come in complaining of lumbar spine pain, etc. I would just tell them “something is wrong with your something. That will be $180.00. Pay my receptionist.”

    Have you guys experienced any similar nonsense from the chicks in customer service??

    When women lead, destruction is the destination. -- Me.

    #251527
    +11
    Clint england
    clint england
    Participant
    341

    Yes, this seems to be a very common theme the world over. I find anywhere from Dentists, Doctor surgeries and hospitals are a particular nightmare to deal with in regards to the admin usually being charged to women.

    Of course there are exceptions but i have found that the ‘only been hired because she’s hot types’ to be the worst.

    On top of that i recall a buxom lady at my old dentist had the most terrible of attitudes. Almost as if you were an inconvenience because you needed treatment.

    Reactions were especially bad when there were 2 women and you had to interrupt their gossiping to book your next appointments etc. Ooooh the looks of scorn you would get! Lol

    #251548
    +10
    Bobphilo
    bobphilo
    Participant
    1772

    I’ve had similar experiences with the female office staff of doctors. They seem to be hired for eye candy rather than competence and the more attractive they are the more they get away with screwing up patients records.
    As for customer service, I was in the office with a customer service rep of a hospital that had just lost a pair of expensive glasses of mine when I was a patient there. She blamed male employee for being a “typical man” while I was sitting right in front of her. Typical female arrogance.

    #251558
    +5
    TGM
    TGM
    Participant
    55

    Usually if I phone customer support, I really hope I don’t get a female. Most of them are grouchy as hell who forget their tampons.

    #251602
    +5
    Einherjar
    Einherjar
    Participant
    608

    Yes, this seems to be a very common theme the world over

    And this is spot on! Most women like to fill their workday with something other than…well work. It is the same no matter where you look, no matter which profession you were to look into. A womans workday is divided into two parts it seems: 50% idle gossiping, and 50% semi-work with a lot of distractions.

    Some time ago, I had to call customer support as well. And my story was quite similar. I had recently built myself a new computer, yet the PSU (powersupply) had short-circuited 3 weeks after it was bought. When I finally reached trough, I lay before the (female) customer support my case. I spoke to her for a few minutes, while keeping myself short and on topic, giving her all the vital details she needed (date of purchase – problem – how it happened). After I had said my bit it was her turn to speak, and this is how it went:

    Hmm, I see…
    (silence)
    And you are sure it is broken?
    I am, as I said, it has short-circuited
    I see… and you are sure of this?
    Indeed, I tested the voltage with a measuring device
    (silence)
    Hmm, I see… and you bought it from us?
    Quite right, as you can surely see on the reference number I provided
    (more silence)
    Aha, I see…
    (even more silence)
    How may we fix this?
    Hmm…could I just ask…what is a PSU?
    The power supply unit

    …to give power to the computer…
    Is that so…I did not know they needed such things…

    Safe to say, the conversation ended shortly after, and I fixed the problem myself using their online service. According to her own words, she was quite the veteran within the field… yet she could not name her products or know how to send the item in for service:p

    The worst form of inequality is to try to make unequal things equal - Aristotle (384 - 322 BC)

    #251608
    +5
    The Batman 2020
    The Batman 2020
    Participant
    2112

    I went to a dealership to get my car fixed. Had an appointment, the middle aged c~~~ that got me signed in told me it would be a few hours. 6 hours later I call and they say they’ll call me back in 10 minutes. About a half hour later another younger gal calls me and says I need a part ordered and it will be about $250, and I asked her if any warranty work will be done. She said no, just updates to the computer. Ok. 3 days later I go to pick up my car. This dumb younger gal signs me out and bills me $650! I said I was quotes 250. Appearantly the old c~~~ put in the details wrong on the invoice, then went on vacation. Go figure. So the younger gal has to finally find a man to fix it for her. As he’s fixing the first c~~~ f~~~ ups, the phone rings, and he has to tell the young chick how to answer the phone.. “Say hell how can I help you” I’m like wow this chick is totally useless. They finally bill me out for the 250 I thought it was going to be and then find out they did all kinds of warranty repairs that I didn’t know about… cool. So I get out to my car, the antenna is missing and I flag down the chick, she says it’s inside, they took it through the car wash. Ok, and my car was unlocked, cool. F~~~in hate going to the dealership for repairs, nothing but stupid c~~~s up front, all the men in the back

    Your 20's are for learning, your 30's are for earning.

    #251615
    +7
    Keymaster
    Keymaster
    Keymaster

    Oh Lord, don’t get me started. I have tomes to tell about this – especially in their general s~~~ty attitudes. (I liked your doctor’s analogy )

    I’m standing in a sunglass store with my wallet open ready to buy a pair, but the color of the lenses aren’t right. So they need to order the pair and check availability. I gave my number and asked her to confirm 3 TIMES that she will definitely call me back on this, and she didn’t.

    When someone is ready to buy if, you don’t follow up with the customer, you’re a f~~~ing idiot. I were the owner, I would can her ass.

    This also happened with a cushion / pillow cover. Ready to buy it for $50…. again she did NOTHING. But she did tell me – wait for it – “You know Ellen (Degeneres) and Portia came in yesterday. I love her. She’s on my list of chicks-I-would-do kinda thing.”

    Are you f~~~ing kidding me??? You won’t follow up on a sale, but you can tell a customer you would dyke out with another one? Who f~~~ing gave YOU a job.

    Jesus Christ.

    • Bitchy post-wall American Airlines hostesses (the WORST in the air).
    • The little Korean c~~~ with the miserable expression on her face at a local corner store after being a customer for 3+ years (actually told that story here before, and give her proper s~~~ )
    • The chick at the coffee shop who snapped when I asked for whole milk.

    Gosh, I could go on…..

    But this one was the WORST. I have encountered her 3 times now. There will not be a 4th without someone getting hurt.

    I’m leaving a parking garage and the machine won’t take the card. So I turn it up side down and try again… and again… and again. Definitely not working. So I ring the attendant buzzer, and the worst bitchy attitude I have ever seen in a public job comes on speaker and says “JUST TURN IT OVER!!!!”

    Not hello how can I help you?
    Not What’s the problem.
    Just “TURN IT OVER!!!! JUST TURN IT OVER!!!!”

    I’m thinking I did, bitch. 3 f~~~ing times. But I say: “Already tried that. It’s definitely not working. I wouldn’t have buzzed you unless I KNOW it’s not working.”

    She saunters over like it’s “too much trouble” to walk , and I tell her it has happened before. Then she gives me: “Relax”. What a kkkkkunt. So I smile a little and shook my head in disbelief like “I don’t even ….. ”

    … and she realizes it really IS broken.

    And then I say “JUST TURN IT OVER.”

    Now she knows she f~~~ed with the wrong smart ass.

    “JUST TURN IT OVER.”
    “JUST TURN IT OVER.”
    “JUST TURN IT OVER.”
    “JUST TURN IT OVER.”

    I just kept saying it. Driving her MENTAL while she is playing with the machine. Terrorizing her. “JUST TURN IT OVER. JUST TURN IT OVER.”

    Now she’s about to get P~~~ED. Excellent.

    And then I say “REEEEEELLLAAAAAAAAX”.

    Now she holds her finger up and starts waving her neck from side-to-side like a bitch in the Jerry Springer show audience, and I say “DON’T even think about it. Just fix that s~~~. Its’ your JOB.”

    Fire and smoke is shooting from her nostrils.
    So I keep saying it as I watch and wait.

    “JUST TURN IT OVER.”
    “JUST TURN IT OVER.”
    “JUST TURN IT OVER.”

    I swear to God. She will never say that to a stuck person trying to leave again.

    If you keep doing what you've always done... you're gonna keep getting what you always got.
    #251616
    +4
    ResidentEvil7
    ResidentEvil7
    Participant
    9610

    Boy have I got some stories to tell you guys. Let’s go ahead and list them:

    1 Amazon.com (twice in April): I had to return ship a flash drive, 2 times. I contacted Amazon because the return label email they sent me was useless, and it didn’t give me a return label. So I contact Amazon, and I ended up with a woman. I told her that I needed to return ship it back to KY, and she puts me on hold for 30 minutes listening to that awful phone music. Every 10 minutes she would come back on and tell me to continue holding, and puts me back on hold. Then after 30 minutes on hold while she was investigating my return request, she told me to use the email address of the seller and use that as the shipping address and a USP driver will show up to pick it up. That makes no sense, because since when does an email address is a substitute for a physical address? She literally had me sitting on hold for 30 minutes just to tell me nothing but bulls~~~. The next day, I contacted Amazon again and this time I got a male, and he was able to send me a correct return shipping label, and it didn’t take nowhere near 30 minutes to get it. This same thing happened all over again with Amazon with a female customer service representative in the same month and it took another male employee to help me out. Amazon hires the dumbest females, and hires males that do their jobs.

    Best Buy:
    This month the warranty of my iPod Nano 7 expires this month and I kept the receipt. The store would not allow me to extend the warranty again, because I want to pay in cash or my own charge card, but it was bought with my mother’s charge account 2 years ago. So the store would not allow me to renew the warranty, but they did give me a Geek Squad phone number to call and try there. I called that Geek Squad number and I got a female operator, and I tell her that I wanted to extend the warranty, and I gave her the details on it and that I wanted to use my own money to do it, but she too said that it won’t be renewed because the product is too old. The warranty doesn’t expire until June 26, 2016, which hasn’t happened yet. She then tell me to contact Apple and provide the same information, and that female Apple representative wouldn’t help me either. Both female customer service people literally told me flat out “if anything happens to that iPod after the warranty expires, you have to deal with that. Too bad.” So that’s just great; I kept a receipt for the past 2 years to extend the warranty on an iPod that is not going to be covered anymore after June 26.

    NEXTEL:
    One night, I got mad at a friend over something, and I took my old NEXTEL flip phone and hit it against my steering wheel and the phone split into 2 pieces. The phone back then DID have an insurance coverage on it for replacements; so keep that in mind. I go to a NEXTEL store and when I showed the lady the 2 pieces of the phone and told her that the phone is covered for replacement and you’re not going to believe what she pulled on me; it was down-right stupid. She said the problem with the phone was that it has moisture damage and she showed me dust on the charger end. I had her explain that to me again, and she kept insisting that the phone’s problem is that there’s moisture damage in the charger end. I told her “lady, the phone is broken in 2 pieces! How can you stand there and claim moisture damage?” She pointed to a little bit of dust in the charger end, and say that’s moisture damage. She never acknowledged that the phone is split in 2 pieces, as if she needed to get someone to point that out to her. I said the phone is insured and must be replaced. She said “yes, but the insurance doesn’t cover moisture damage.” She’s got me p~~~ed and frustrated that she is not figuring out that the phone is broken in 2 pieces and not f~~~ing moisture damage. I spent 30 minutes arguing with this airhead blond. She said the only to get a phone replaced is if you buy another phone and put it on the bill. I had to get another phone, because the next day I was going on a weekend getaway where there’s some dangers and I needed contacts. So instead of continuing to argue with this f~~~ing c~~~, I did the replacement. $316 put on my dad’s phone bill, and it’s all because that f~~~ of a woman couldn’t figure out that phone was broken, she stupidly made up a lie about dust and moisture damage, wouldn’t allow the insurance to cover it and insulted my intelligence doing it while ripping me off. Boy my dad landed on me like a ton of bricks. So I get the business from both the c~~~ and my dad.

    And people wonder why I have problems with certain types of people.

    https://themanszone.webs.com/

    #251625
    +8

    Anonymous
    3

    Sometimes I have calls from a mobile operator pushing their “great new plan”. I just say I am not interested, and thats the end of it.
    But women sellers are the worst, they are very persistent.
    I remember this one:
    – we are calling about the new plan…
    – (interrupting) I am not interested.
    – you are not interested in saving money?
    – no.
    – but that does not make sense!
    – it makes as much sense as you calling me for your company to lose money.

    #251632
    +4
    Keymaster
    Keymaster
    Keymaster

    Sometimes I have calls from a mobile operator pushing their “great new plan”. I just say I am not interested, and thats the end of it.
    But women sellers are the worst, they are very persistent.

    Told you not to get me started….

    SIRIUS® Satellite radio wouldn’t leave me alone. I don’t even know how they got my digits(!) but I kept getting calls about 4 or 5 months in a row.

    “I don’t understand the point of your calls after I already said not interested once. Even now I’m telling you that, and you keep talking. WHY??”

    “Well sometimes ….”

    “Here’s a nickel’s worth of free advice… if you service were any good, they will call YOU”.

    “There’s no need to be rude”

    “What was rude about it? All you’re doing is PROVING there is a need to be rude. Do you want to go there? Because I’ll f~~~ you up.”.

    click.

    Atta Girl.

    If you keep doing what you've always done... you're gonna keep getting what you always got.
    #251674
    +3
    Anthony
    Anthony
    Participant
    2281

    The worst customer service experiences I’ve had with women was when I was getting ready to check out in one of the ONLY available check out lines in small businesses.

    Apparently they didn’t make it known that they were getting ready to close the cash register. What did they do after I waited in line for 20 or so minutes? They just up and leave without even letting me know before hand that they were getting ready to close the register.

    So I just threw the product I had down on the floor and left the store to go to another store.

    I wanted to yell out “you’re a c~~~” so many times whenever that happened.

    Once you have a Fleshlight real vaginas become worthless.

    #251678
    +4
    Bigboy83
    bigboy83
    Participant
    11312

    The Great Communicators are becoming a nightmare for corporations, and are too chicken to do anything about it.

    Shit Tested, Cunt Approved.

    #251682
    +4
    Jan Sobieski
    Jan Sobieski
    Participant
    28791

    You mean a self entitled princess who hates her mind numbing job is going to give crappy service.

    Love is just alimony waiting to happen. Visit mgtow.com.

    #251733
    +4
    Keymaster
    Keymaster
    Keymaster

    Well I am compelled to add that I actually received exemplary customer service from a female today – since my last comment.

    She actually greeted me BY NAME which is something I notice only guys do. She was friendly, attentive and all of that. It actually blew my hair right back, especially since this thread appeared today.

    But here’s where it gets interesting…..

    She didn’t actually GIVE me “great” customer service. I have been going to this place for 11 years. They should all be greeting me by name by now. 3 of the guys do – every time I go in – and if I want a coffee, “Carlos” sees me coming and it’s READY BEFORE I EVEN PAY FOR IT. “Ivan” does the same thing.

    Do the women? No. They actually ask me “name?” when they are holding my card in their hands. Even after 5 times, they still ask “your name?”. It’s on the card honey. Look at it, and remember it. It’s the least you can do for a regular customer. After 5 times, it just gets embarrassing.

    This girl only blew my hair back today…. because other women don’t do it. She gave me the minimum level of “customer service” one could expect. So just because other women don’t do it, it’s the wrong reason to pin a medal on her.

    It’s like a boy’s first girlfriend.

    Other girls who wouldn’t date him ( or dance with him ) don’t just say “no thank you”. They make a point of saying “Ew no way. Dance with YOU?” and behave like all boys have the cooties. Until ONE girl comes along and talks to him, or pays extra attention to him, or does something “nice”… and stupidly , he “falls in love” with the first girl that comes along.

    …. just because other girls are total stuck up bitches about it.

    So I’m very conscious about that now.

    Is what she’s doing really SPECIAL?
    Or am I just “impressed” because other women generally don’t/can’t/won’t do it.

    The take-away from this is: Careful what you blame yourself for when it comes to women and the mistakes you have made. And be careful what you credit them for. Don’t be too generous with your point system.

    If you keep doing what you've always done... you're gonna keep getting what you always got.
    #251744
    +4
    WhackerGuy2030
    WhackerGuy2030
    Participant
    999

    Always put yourself in their shoes with their motivations, and you’ll understand exactly what you’re going to get.
    .
    Consider most women take those jobs because they haven’t learned a skill, they need to work until they get pregnant, don’t want to be in commission driven sales, don’t want to manage people etc.
    .
    So their motivations for being there are an act of settling. Next, you’ve got to see if there is any motivation for her to be nice. Could she earn a tip? Could she find a cum shot jackpot? Does she thrive on attention? Is she gunning for a promotion? Does recognition for doing a good job motivate her?
    .
    If none of those apply, you’re gonna get stuck with a cranky bitch.

    #251759
    +2
    JollyMisanthrope
    JollyMisanthrope
    Participant
    3356

    Speaking of customer service, I never could understand how kids from India could win the big spelling bee every year yet customer service reps from India are damn hard to understand.

    The Children of Doom... Doom's Children. They told my lord the way to the Mountain of Power. They told him to throw down his sword and return to the Earth... Ha! Time enough for the Earth in the grave.
    #251770
    +1

    Anonymous
    22

    On top of that i recall a buxom lady at my old dentist had the most terrible of attitudes. Almost as if you were an inconvenience because you needed treatment.

    Reactions were especially bad when there were 2 women and you had to interrupt their gossiping to book your next appointments etc. Ooooh the looks of scorn you would get! Lol

    LMAO! Same thing happened to me in Finland. If you value your teeth, go to a male dentist.

    #251806
    +1

    The worst customer service experiences I’ve had with women was when I was getting ready to check out in one of the ONLY available check out lines in small businesses.

    RIGHT. I will stand 10 deep in a grocery store line with a dude working the register to avoid the lazy gutted salmon working the register next to him. Usually ends up being faster.

    @KM. Seems I’ve triggered you. Find your safe space.

    When women lead, destruction is the destination. -- Me.

    #251809
    +2

    “JUST TURN IT OVER.”
    “JUST TURN IT OVER.”
    “JUST TURN IT OVER.”
    “JUST TURN IT OVER.”

    I nearly ruptured my spleen on this one. It’s amazing how little tolerance women have for their own s~~~.

    When women lead, destruction is the destination. -- Me.

    #251838
    +2
    Hellraider
    hellraider
    Participant
    2837

    This is why robots and deep ai will F~~~ING REPLACE women in customer service in the near future.
    Seriously, i would much rather deal with an online app than with a woman.
    They are stupid, ignorant, arrogant, racist bigots who do a s~~~ty job at best but is hired because she has a pair of t~~~.

    Seriously, i want to see women out of the workforce.

    They are just filling up jobs that we as men have to pay for either directly or through the coercion of the state.

    Automation cant replace knowledge and creativity, but it sure can replace a dumb c~~~ making mistake after mistake filling out forms at work.

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